Keeping Business Calls Professional (C056)


Type: Online
Duration: 00:30 hours
Status: Active

In business, one of the oldest communication tools is still one of the most important—the telephone. Even when using the phone, it's crucial to create a positive impression. This course covers the rules of etiquette for professional business calls and explores how to make and receive calls effectively. You'll also learn best practices for using a cell phone, including how to record and leave voicemail messages.

More about this course
  • Topics: Communications; Personal development; Communication skills; Personal and team development
  • Community: Employees; Supervisors; Managers
  • Business line: Transferable Skills
  • Provider: Skillsoft

Upcoming offerings

To register, you will be prompted to log in to your GCcampus account.

Self-pacedKeeping Business Calls Professional (C056)OnlineOnlineEnglish



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