Managing Workforce Generations: Working with a Multigenerational Team (X144)


Type: Online
Duration: 01:00 hours
Status: Archived

Managing a multigenerational team requires a clear understanding of the differences among employees and strategies to make the most of this diversity. This course reviews the potential sources of conflict within a generationally diverse team, including different approaches to work and communication. It covers management strategies for fostering inclusion, respect, and support. This course also describes how to implement a mentoring program to take advantage of the experiences and perspectives of multiple generations.


Please note that this online course is no longer offered as of April 30, 2020. The Canada School of Public Service is reviewing all courses and their content, resulting in the removal of some courses from the School's directory. If you have already completed the course, you can no longer restart it.

More about this course
  • Topics: Human resources; Personal development; Personal and team development
  • Community: Supervisors; Managers
  • Business line: Respectful and Inclusive Workplace
  • Provider: Skillsoft

Upcoming offerings

There are no available offerings for this course at the moment.

All on-site classroom courses have been suspended until further notice. However, virtual classroom and online self-paced courses, including required training and language maintenance tools, remain available for registration through your GCcampus account.

Note: GCcampus is accessible through public networks. You do not need to connect to the GC network to log in.



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