Negotiating the Best Solution (X182)


Type: Online
Duration: 01:00 hours
Status: Active

Negotiation is not a game where the "winner takes it all" - it's a relationship-building process where those involved try to understand each other's needs and think creatively about solutions. Central to this process are effective negotiating skills.

In this course, you'll learn how to build and maintain trust so you can find common ground with the other party. You'll hone your negotiation skills by exploring how people with different personality types may react during negotiations. You'll also learn how to manage emotions and interests, facilitate agreements, and overcome continued resistance. Finally, you'll learn how to close a negotiation so that all parties involved are satisfied.

More about this course
  • Topics: Communications; Personal development; Career development
  • Community: Employees
  • Business line: Transferable Skills
  • Provider: Skillsoft

Upcoming offerings

To register, you will be prompted to log in to your GCcampus account.

Self-pacedNegotiating the Best Solution (X182)OnlineOnlineEnglish



Information for Government of Canada employees: Coronavirus disease (COVID-19)

Updates for employees on COVID-19, telework, advisories, messages and resources to share.
COVID-19: Learning resources

COVID-19: Learning resourcesNew

Learning resources for public servants during the COVID-19 pandemic.

This website is continually being updated in response to your feedback.

Let us know what you think of it.
Which platform is your comment about:
Enter your email if you would like a reply:
Date modified: