Giving feedback in the right way is essential for maintaining a positive and productive work environment. This online self-paced course presents techniques for how and when to offer constructive feedback in a positive manner to colleagues at all levels. Through the use of video practice scenarios, participants will learn how to offer helpful feedback, respond to bad reactions, and overcome their own nervousness.
- preparing to give feedback
- finding the right time to give feedback
- delivering feedback in a positive way
- responding to negative reactions
- providing constructive feedback across levels