Successful teams are built on effective communication and trust. This online self-paced course revisits communication techniques through the lens of trust building, exploring the importance of clear intention, the benefits of knowing your audience, and the influence of body language, vocal tone and emotion. Participants will have an opportunity to improve their communication skills and learn how to create a climate of trust through their interpersonal communications.
- clarifying your message's intended meaning
- delivering a message effectively by knowing your audience
- understanding the influence of body language, vocal tone and emotion in communication