Duration: 15:00 hours
While working in an increasingly complex environment, it remains critical that public service managers develop the competencies needed to effectively implement change within their departments. This course investigates the nature of complex work environments, why they change and the principles for managing transformation. Working individually and in groups, participants will gain insight into the complexities of change, the key psychological levers for managing change, and the responsibilities of managers to be active change advocates.
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Download the "Reconciliation: A Starting Point" app to access a wealth of information on Indigenous Peoples in Canada, key historical events, and reconciliation.
The Anti-Racism Learning Series provides access to tools, job aids, courses, workshops and events on topics such as anti-Black racism, unconscious bias, disaggregated data, mental health and the challenges faced by visible minorities in the public service.
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