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General inquiries

We are currently experiencing issues with our email redistribution system. Due to a surge in email requests, our response time may extend beyond the established service standard of three business days. If your request is of an urgent nature, please call us at 819-953-5400 or toll-free at 1-866-703-9598.

  • If you are contacting us to obtain a certificate confirming that you have successfully completed an online course, please note the certificate should be made available directly in your GCcampus account within 48 hours of completing the course.
  • If you are a Canadian Armed Forces member who received a notification that a GCcampus account was created for you, please note that it was done at the request of your department. In order to access your account, follow the instructions in the email you received.

The School's Client Contact Centre can provide information related to general inquiries, School services, registration, account information, password resets, special needs and technical issues. Agents are available Monday to Friday, 8:00 a.m. to 5:00 p.m. (Eastern Time) and will respond to your requests according to our service standards.

Telephone (NCR): 819-953-5400
Telephone (toll free): 1-866-703-9598

Mailing address

Canada School of Public Service
373 Sussex Drive
Ottawa, ON K1N 6Z2


Program contacts

Find additional information about the School's programs.

Related links


Mobile App: Reconciliation: A Starting Point

Download the "Reconciliation: A Starting Point" app to access a wealth of information on Indigenous Peoples in Canada, key historical events, and reconciliation.

Indigenous Learning Series

Discover Canada's shared history with First Nations, Inuit and Métis Peoples.

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