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Work Place Harassment and Violence Prevention Learning Path

The Work Place Harassment and Violence Prevention online self-paced courses, case studies and complementary learning resources were designed by the Canada School of Public Service in support of Bill C-65, which came into effect on January 1, 2021. The online courses provide common learning on work place harassment and violence prevention and resolution. The case studies are recommended reading, while the complementary resources offer additional information based on employee category:

  1. Government of Canada employees
  2. Managers and occupational health and safety committees and representatives
  3. Designated recipients and employers

Both the case studies and the complementary resources are available on the School's Open Learning platform.

1. Government of Canada employees

Course: Harassment and Violence Prevention for Employees (W101)

This online self-paced course provides an overview of the Canada Labour Code, Part II, and the Work Place Harassment and Violence Prevention Regulations, with a focus on the responsibilities of employees in the federal jurisdiction.

Note: You will have to complete the online self-paced course for employees (W101) and attain the passing mark of 80% on the final quiz to obtain your certificate of completion.

Recommended case studies: 1 to 5

Additional complementary resources for all employees:

  • Job aid: Sample Harassment and Violence Notice of Occurrence Resolution Process Flowchart

    This job aid provides the options available to a victim of harassment and violence and explains each phase of the resolution process and the associated timelines.

  • Labour Program's Requirements for Employers to Prevent Harassment and Violence in Federally Regulated Workplaces

    This web page provides guidance on requirements for employers to prevent harassment and violence in federally regulated work places.

How to access learning products

2. Managers and occupational health and safety committees and representatives

Course: Harassment and Violence Prevention for Managers and Committees/Representatives (W102)

This online self-paced course focuses on the roles and duties of managers, work place committee members, and health and safety representatives under the Canada Labour Code, Part II, and the Work Place Harassment and Violence Prevention Regulations.

Prerequisite: Harassment and Violence Prevention for Employees (W101)

Note: You will have to complete the online self-paced course for managers, health and safety committee members, and health and safety representatives (course W102) and attain the passing mark of 80% on the final quiz to obtain your certificate of completion.

Recommended case studies: 1 to 9

Additional complementary resources for managers and occupational health and safety committees/representatives:

  • Job aid: Sample Work Place Harassment and Violence Prevention Policy

    This job aid identifies steps and best practices for creating an internal policy.

  • Crosswalk between the Labour Program's Harassment and Prevention syllabus and the School's curriculum

    This resource demonstrates the alignment between the objectives of the School's Work Place Harassment and Violence Prevention learning and the Labour Program's syllabus.

  • Treasury Board of Canada Secretariat's Directive on the Prevention and Resolution of Workplace Harassment and Violence

    This directive indicates what organizations of the core public administration must do to respond appropriately and without delay to notices of occurrence of harassment and violence and to prevent these occurrences by providing a healthy, safe and respectful workplace free from all forms of harassment and violence.

How to access learning products

3. Designated recipients and employers

Course: Harassment and Violence Prevention for Designated Recipients and Employers (W103)

This online self-paced course focuses on the roles and duties of designated recipients and employer representatives under the Canada Labour Code, Part II, and the Work Place Harassment and Violence Prevention Regulations.

Prerequisites: Harassment and Violence Prevention for Employees (W101) and Harassment and Violence Prevention for Managers and Committees/Representatives (W102)

You will have to complete the online self-paced course for designated recipients and employer representatives (W103) and attain the passing mark of 80% on the final quiz to obtain your certificate of completion.

Recommended case studies: 1 to 7

Additional complementary resources for designated recipients and employer representatives:

  • Job aid: Sample letters and forms

    These resources provide the employer or designated recipient with detailed practical ways to manage the response and exchange of information during the resolution phase of an occurrence of work place harassment and violence. These letters and forms are unofficial documents. As such, it is recommended that each organization tailor the letters and forms to the culture, conditions and activities of their place of work. Likewise, they may wish to draft their own letters and forms.

How to access learning products

How to access learning products

The School offers two ways to access the learning material on Work Place Harassment and Violence Prevention.

  • Employees in organizations with access to the School's services must complete the online self-paced courses through their GCcampus account to obtain a certificate of course completion.
  • Employees from federally regulated organizations without access to the School's services can register for the online courses through the Canadian Centre for Occupational Health and Safety website. The School makes all other training material available to these organizations on its Open Learning platform.

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